Articles on: CUSTOMER - Billing
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Why is the bank account information (IBAN) on your invoices different from the one we received when we registered as a supplier?

In order to automate our invoicing process as much as possible, we use an online payment service (Stripe). This service generates unique billing details for each of our clients. However, these details are generated only when the first invoice is created.

At the time of supplier registration, if no invoice has been issued yet, we will send you an RIB that will change after the first invoice. For subsequent missions, the RIB will remain the same.

Note: Stripe's banking partner is Saxo Payments, which is why the IBANs on our invoices start with DE.

If necessary, we can of course send you an RIB from Saxo Payments.

Updated on: 24/03/2023