> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.acracy.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What should I do if the client contacts me directly to offer me a new mission?

It happens! 

Usually it's to save time, or because they've simply forgotten that they need to go through us.

The easiest way is to tell them **to contact us, so that we can take their brief and run it through the platform**.

And if the request is really about going direct, then we'll [refer you to this article](https://help.acracy.co/en/article/what-should-i-do-if-a-customer-asks-me-to-work-directly-with-them-1a4ynvm/) to know what to do! 

Thank you for your trust!