I can't upload a document to my dashboard. Can you do it for me?
You need to upload the documents in PDF format and on a single page.
And we cannot upload your official documents, as that would not be legal 🙂Few readersI changed my status, what should I do?
Nothing easier!
You just need to login to your account, then go to the administrative section where you will find a button that says "My admin details have changed".Few readersThe site does not recognize my SIRET number
First of all, make sure you have entered the correct number. It may seem obvious, but often the error comes from there.
If it still doesn't work, send an email with a screenshot of your dashboard to one of us to let us know.Few readersI receive your emails in spam/promotions!
We know!
It's a real hassle, and there's not much we can do about it (we contacted Google, but they left us on "seen").
However, what you can do is WHITELIST us.
How to whitelist us?
On Gmail
Click : https://contacts.google.com/
Click on "Create a contact"
In « email», enter noreply@acracy.co
Nothing else to add, validate and boom, it should be good
On Outlook.com
Once logged in, click on settings
(https://storage.crisp.chat/users/helFew readers