• What if a mission goes wrong?

  Don't wait to tell us! It's good to keep us informed if things are not going well. We can work together to find a solution. If there is a reason to stop the project halfway, of course, you will be paid for the time worked.Few readers

• What should I do if a customer asks me to work directly with them?

  What should I do if a customer suggests I go direct? 🚄 First of all, what does it mean to "work directly"? Going direct means working directly for an end client you've met via acracy, without going through our platform. Of course, by client, we mean either someone you've already worked with via us, or someone that client has recommended you to internally. So, for example, if you're contacted by one of the 184,000 employees of a big three-letter-named bank, and it's got nothing to do with us,Few readers

• My project has been dragging on for a while and I haven't had any feedback from the client. What can I do?

  We know it can be frustrating when a project drags on and you don't get any feedback on your work. We're here to help. Here's out two-step approach to fix this problem. 🤝 Step 1 - Diplomacy When you haven't heard from your client for a few days/weeks. 1/ Follow up Start by sending a message to your client to check on the progress. Ask them when they think they'll be available for a call or to give feedback. Let them know if you have other assignments and might be less available laterFew readers