• What's included in your 20% service fee?

  At Acracy, we aim for complete transparency about our rates, so here is a breakdown of what is included in our 20% service fee: 50% Talent Identification and Management Sourcing, qualification, and identification of talent (community development, interviews, onboarding) Collection and verification of administrative and financial data from freelancers (KYC) Freelancer matching, creating profile selections in less than 48 hours, connecting them with clients 40% Account ManagementSome readers

• Are there people behind the site ?

  Yes! Behind this incredible technological feat, there are people who take care of recruitment, matching, and also gather details about clients' briefs. No rigid algorithm, but human intervention. We haven't found anything better yet to make the best matches.Few readers

• Can I work with you if I'm already on a platform/with an agent?

  Absolutely! There's no exclusivity contract at Acracy: you can work with whomever you want, via whomever you want. However, when we've put you in touch with a client, subsequent missions with that client will go through us. By "client", we mean the contact (the person who briefs).Few readers

• I can't login to the platform

  Here are several scenarios that can help you resolve your issue: You have entered your login credentials, they are correct, but the page keeps loading indefinitely without accessing your online space? Try the following: Basic solution, but often underestimated, close and restart your browser Still not working? Try clearing your browser cache Try logging in with another browser and/or on mobile If none of these tips work, please contact us and we will take a closer look. You creatFew readers

• How do you pay yourself?

  A commission of 20% is added to the rates of freelancers. This commission is solely the responsibility of the client.Few readers

• I am already working for some of your clients. What about from a legal and non-competition perspective?

  How can I distinguish what you bring to me in business from my current clients, as sometimes they are the same (from a legal and non-competition point of view)? By "client", we mean the contact (the person who briefs). This is someone you would only know through our intermediary. Of course, if you end up working with the same company but with a different contact (assuming our client is not the source of the contact), there is no problem.Few readers